+ Student Refunds

Note: Application Fee and Accommodation Booking fee are non-refundable for all bookings, and are not included in refund payments.

Cancellation of course due to visa refusal

If a student cannot obtain a visa they may cancel their course.

• Cancellation due to inability to obtain a visa = Refund minus €100 cancellation fee and any non-refundable fees

Note: Students must provide evidence of visa refusal

Cancellation of course for other reasons

Refunds will be given at the discretion of Babel Academy management. Each case is dealt with on an individual basis. The following conditions apply:

• Over 4 weeks prior to commencement date = Refund minus any non-refundable fees
• Within 4 weeks of commencement date = 50% refund minus any non-refundable fees

Cancellations are only permitted prior to the date on which services are due to commence. For cancellations made less than 24 hours before the commencement date, no refund is possible. Please note that the term ”services” refers to all parts of the booking and not just to the course booking. Where a student does not commence services and no prior notification is received by the School no refund can be made and the full amount as invoiced is due.

• Within 24 hours of comencement or after commencement date = no refund

Where a student has commenced services and then leaves for any reason, no refund can be made. Credits will only be allowed at the discretion of the management of Babel Academy.

Important information

Notification of cancellation must be received in writing by email during normal office hours in local time in Ireland (08:30 to 17:00 Monday to Friday excluding public holidays and when the school is closed for Christmas break). Approved refunds will be sent within 20 days of notice of cancellation. Sending bank charges will be deducted from the balance being refunded.

Contact: David Ferguson, Managing Director david@babelacademy.ie +35315477665

+ Punctuality, Attendance, Abseenteeism and Expulsion

Students are strongly encouraged to attend 100% of classes to ensure successful academic outcomes but a minimum of 85% attendance is required. When students miss a class session, they miss an opportunity for learning. They also cause some disruption for the other students in the class as they will have gaps in their knowledge, and will miss the required building blocks for further language development.

Punctuality and Attendance: We monitor the attendance of non-EEA students on Academic Year courses to ensure that they meet the requirements of their student visa as set out by the Department of Justice. It is a requirement for a student visa to attend a minimum of 85% of your course It is your responsibility to attend classes and inform the school if you are unable to attend for some reason Students can request an update on their attendance rate by emailing the academic department on academic@babelacademy.ie

Procedure for Recording Attendance: During each class the teacher will record student attendance. Attendance during a class session is defined as attending the full designated tuition hours. Attendance is marked twice during General English classes each day: Session before the break (1.5 hours) and Session after the break (1.5 hours.

Arriving more than 15 minutes late, leaving more than 15 minutes early, or missing more than 15 minutes during the session, means you are marked absent for that full session. If you arrive late or leave early consistently or on a regular basis, even if less than 15 minutes, your attendance rate will be negatively affected. Attendance records are submitted by teachers to the academic department on a daily basis. The Assistant Director of Studies is responsible for cross-checking attendance on the school data system. Every week, and as requested by INIS, we send updated attendance records for all non-EU students to the immigration department.

If you have a query or doubt about your attendance record contact the Assistant Director of Studies on academic@babelacademy.ie or +35315477665

Absenteeism – Academic Year (25 week course) Students

It is your responsibility to ensure that we have up-to-date contact details for you. We will contact you by email with attendance notifications. It is important that you give us the correct email address, and that you regularly check your emails, so that you receive important notifications. Contact info@babelacademy.ie to update your contact details.

Each month, the academic team sends out attendance warning emails to notify students who have less than 85% attendance at that time:

Warning 1 If your attendance is below 85%, you will receive an email with an initial warning that your attendance is below the required minimum.

Warning 2 If your attendance is below 85%, and you already received warning 1, you will receive a second warning email that your attendance is below the required minimum.

Warning 3 If your attendance is below 85%, and you already received warning 2, you will receive a third warning email that your attendance is below the required minimum.

Notice of Expulsion: If you have been sent 3 prior attendance warnings and do not bring your attendance back to at least 85% OR are absent for more than 4 full weeks of your course, you risk expulsion from your course. If you are sent a notice of expulsion, you have one week to reply to academic@babelacademy.ie to appeal the decision. We strongly advise you to contact the academic team immediately to arrange a meeting and discuss your options.

Finishing Course Early: If for any reason you need to finish your course early and return to your home country, please contact academic@babelacademy.ie immediately. We can then officially end your course and notify GNIB. In this case you will not continue to receive attendance warnings and you will not risk being expelled for low attendance rate.

Certificate of Course Completion: If you have less than 75% attendance at the end of your course, and/or are absent for a significant portion (i.e. more than 4 weeks) of your course, you will not be able to receive a Babel Academy certificate of course completion. All AY students will receive an exit letter stating your final attendance rate.

+ Holidays and Sick Leave

Holiday Arrangements: Academic Year (25 week) Programmes

Our long term academic year courses on the ILEP are designed for students to take a minimum of 25 weeks of study over an 8 month period. Students enrolled on these courses may require sick leave and/or holidays.

On enrolment, Babel Academy gives you your tuition schedule and end of course exam date. This includes a holiday plan. New students have the option to amend your assigned holidays at the beginning of your course. The holiday timetable assigned by the school will be recorded for the GNIB (Garda National Immigration Bureau) in the school letter you receive when commencing your course.

Important Information

Academic Year programmes include 25 weeks of course.

• Student holidays are scheduled at the end of the course as standard.
• You can request an adjustment to your holiday schedule at the beginning of your course - you can request a maximum of one mid-course holiday (excluding the designated Christmas holiday) to be inserted in your course, if you wish.
• The mid course holiday request must be minimum 1 week (Mon to Fri/ not a partial week) and maximum 4 weeks in length.
• You must have completed at least 6 weeks of your course before mid-course holidays are allowed.
• Holiday periods granted cannot exceed 1/3 of the course time elapsed. For example, after the first 6 weeks of your course, you can have a maximum of 2 weeks holiday. The only exception to this is when the school is closed for Christmas holidays.
• Holidays must be requested a minimum of one week in advance. We will not be able to grant holidays requested at shorter notice.
• A minimum of 4 weeks holidays must always be scheduled for the end of the programme, after the 25 weeks course is completed.
• Once your end of course exam is booked, the date cannot be changed. Your end of course exam must be scheduled for after your 25 week course has been completed. Therefore, requests to adjust your holiday schedule must be made at the beginning of your course so that your end of course exam is not affected.

Requesting a mid-course holiday

If you have a holiday request, you must send this by email to academic@babelacademy.ie. You need to request the holiday at the beginning of your course and a minimum of one week in advance. Always wait for confirmation of your holiday request before booking flights or making holiday arrangements. Please note that holidays will not be given after the requested holiday week has already begun and cannot be applied retrospectively.

School Holidays

The school is closed during public holidays and for 2 weeks over the Christmas period. Public Holidays: New Year's Day (1 January); St. Brigid's Day (1 Feb); St. Patrick's Day (17 March); Easter Monday; First Monday in May, June, August; and Last Monday in October.

Sick Leave If you cannot attend class because you are ill, notify the academic department in the school by email to academic@babelacaemy.ie

To record certified sick leave: You must submit a valid medical certificate within 7 days of the first day you are absent due to illness. This medical certificate must (i) be in English, and (ii) include specific dates and specified period during which you are unable to attend classes. Once this certificate is produced on time, your attendance will be amended and certified leave will be recorded. For sick leave periods longer than 2 weeks, additional supporting medical documentation may be required. Certified sick leave granted cannot exceed 4 weeks.

If you are absent for a significant portion (i.e. more than 4 weeks) of your course, you will not receive a certificate of course completion at the end of your course. If you have difficulty attending classes, please contact the academic department to discuss additional support and services which may be beneficial to you.

Contact: the Assistant Director of Studies on academic@babelacademy.ie or +35315477665

Uncertified sick leave will be recorded as absence and will negatively affect your attendance rate. Please note sick days will not be added to the end of your course period and attendance cannot be amended retrospectively.

Compassionate Leave

Students may have reason to take an unscheduled break from their studies due to extended personal sick leave, or an emergency visit home due to the death or ill health of a close family member. In this instance, you should contact the school immediately. The application for unscheduled leave must be accompanied by documentary evidence, for example, medical certificates from a registered medical practitioner. This evidence must (i) be in English, and (ii) include specific dates and specified period during which you are unable to attend classes.

+ End of Programme Exam Entry and Recording of Grades

Students enrolled on an Academic Year Programme must take an external examination at the end of their course.

• All Academic Year Programme fees include an exam registration fee. You will be sent an invoice for your programme fees (including tuition and exam registration) when you apply for a course. These fees must be paid in full in advance of your course.
• In accordance with INIS (Irish Naturalisation and Immigration Service - www.inis.gov.ie) these exams are run by an approved external examiner. Grades are authenticated by the approved external examiner. Click on the link below for the list of courses and corresponding entry levels, minimum exit levels and the required external exit examination.
• On the first day of your course your language level will be assessed and you will be advised on the external examination option which best suits your level. You can discuss the exam with academic staff who will answer any questions you may have.
• You will be asked to sign/confirm an external exam agreement with Babel Academy of English.
• Babel Academy of English will enter you for the end of programme exam, and pay the exam fee on your behalf.
• Once your end of course exam is booked, the date cannot be changed. Your end of course exam must be scheduled for after your 25 week course has been completed. Therefore, requests to adjust your holiday schedule must be made at the beginning of your course so that your end of course exam is not affected.
• Examination requirements are displayed on the student noticeboards in the school. Students are invited to attend free exam information sessions held monthly in the school.
• Before the exam date, your teacher will discuss your level and which exit examination level you should sit. For example, if you have progressed very quickly from your Entry Level and you are capable of doing an examination at a higher exit level, you will be advised accordingly.
• We encourage students to attend our additional exam information session outside of class time. Please ask at reception for information about upcoming exam preparation sessions.
• The result of the exit exam will be recorded digitally by academic staff on the school computer data system and may be shared with Babel Academy of English staff.
• Babel Academy of English are required to provide, on request, a record of your grade to INIS.

List of Academic Year (25 Week) Programmes and Corresponding Exit Exams End of Programme Exam Policy download

+ TIE Exam Information

The Test of Interactive English (TIE) is an international EFL exam developed in Ireland by a group of Irish English language professionals under the aegis of the Advisory Council for English Language Schools (ACELS). TIE is administered and certified by Interactive Language Tests Ltd (IELT).

TIE has been designed for all students over the age of 18 of all abilities and motivations following either long or short courses in language schools or other educational institutions. TIE is a learner-centred exam which is flexible, i.e., designed to recognise and accommodate the needs and interests of each learner whatever their level of English, age, cultural or educational background.

• TIE assesses your levels of written and spoken English and separate grades are awarded for each part of the test
• TIE is certified by IELT and recognised as a valid Exit Exam for English Language courses listed on the ILEP by The Irish Department of Justice and Equality
• Assessment follows the Common European Framework and the TIE certificate is suitable for inclusion in a European Language or Europass Portfolio.
• Rigorous quality assurance checks are in place to ensure validity and reliability.
• TIE can be taken by learners at any level.
• TIE is available to students every Wednesday and Thursday in Dublin at the IELT premises.

Exam Preparation: You need to do three tasks and record them in a logbook:

• Carry out a short project on a subject of interest to you
• Read a book of your choice in English at your level
• Follow a News Story in the newspapers and/or on TV or radio

Your teacher will support you in preparing for the TIE exam in class. You can also attend a free exam preparation session available each month.

What does the test consist of? The test is in two parts – a speaking test (OTIE) and a written test (WTIE). In the oral test you present your project, talk about either your book or news story and talk to your partner to reach a decision based on some material the examiner will give you. In the writing test you are required to produce two pieces of writing. You write about either your book or news story for the first task and for the second you write something which you have not prepared.

How long does the test take? The writing test takes 1 hour and the speaking test takes 30 minutes.

How do I register? Babel Academy of English will register you for the exam. You pay the Exam fee when you pay for your Work And Study Programme course fees.

How is the test assessed? The test is assessed according to the Council of Europe’s Common European framework of Language Proficiency.

When do I get my results? Statement of results are issued within 14 working days of doing the test and certificates sent within 6 weeks. Results are sent to the school. Babel Academy of English will notify students of their results by email.

Website with more information about TIE: http://ielt.ie/

+ Complaints and Grievances

Complaints and Grievances Policy download

+ Health Insurance

All non-EEA students are required to have private health insurance when coming to and residing in Ireland for the purpose of study. The private health insurance should provide cover for accident and/or disease and should cover the student for any period of hospitalisation.

At registration with the immigration authorities a student is required to have proof of private health insurance.

Health insurance can be added to your course booking with Babel Academy of English. Please confirm on your application form if you wish to add health insurance to your booking. The fee is €120 for Work and Study Programmes.

+ Learner Protection Insurance

In accordance with INIS we provide Learner Protection for students enrolled on our Work and Study Programmes.

Babel Academy Of English (Ireland) has approval to offer students learner protection insurance, Learner Protection insurance is only in place when each student receives their certificate. Learner Protection insurance is provided by Arachas and underwritten by Aviva Insurance Ireland DAC. Aviva Insurance Ireland DAC trading as Aviva, is regulated by the Central Bank of Ireland.

+ Emergency Contact

If you need assistance during office hours (08:30-17:00), please contact the school directly: Phone +35315477665; Email info@babelacademy.ie

The Police/Fire/Ambulance emergency services in Ireland contact number is 112 or 999.

+ Admissions Criteria

Babel Academy of English Work and Study programmes are for non-native English speakers, from outside the EU, aged 18 years or older.

To inquire directly about booking our Work and Study programmes or ask a question, contact info@babelacademy.ie

To confirm a booking, we will ask you to fully and accurately complete and submit the Babel Academy of English Booking form. When we receive the completed booking form we will reply with an invoice detailing the full fees and payment options. All bookings must be confirmed in writing. Non-EEA students will require a letter confirming that you are enrolled on the ILEP Programme for your visa application. On receipt of the full fees, we will send you confirmation of enrolment stating details of your programme, fees paid, and what is included (eg. Medical Insurance, Accommodation, if appropriate).

Before beginning your programme, we will ask you to take our English level test to ensure that you are placed at the correct level.

+ Programme Fees

See here for tuition and additional fees: https://babelacademy.ie/course-prices

We ask International Students (non-EU) to pay through our PaytoStudy link here. You will need your invoice number for payment.

+ Terms and Conditions

Terms and Conditions download

+ Do I need a visa to study in Ireland?

If you are an EEA student you do not need a visa to enter Ireland to study. If you are not an EEA student, you may need a visa to study in Ireland. Further information is available here. If you do not need a visa to enter Ireland you may still need to register with the immigration authorities.

+ How do I apply for a visa to enter Ireland?

You can apply online for your student visa: (The Irish Naturalisation and Immigration Service (INIS) provides supporting information in several languages)

When you complete the online form, you are given a unique reference number which can also be used to track the application. At the end of the online application, you will receive a summary of the supporting documentation required, the fee payable and where it should be submitted to (often the nearest Irish Embassy or Consulate).

+ What documents do I need to apply for a study visa?

These are the key documents:

• The letter of acceptance confirming (i) you have been accepted on a full-time language course; (ii) you have paid your course fee.

Note: When you first apply for a course, we will send you a letter confirming your enrolment and an invoice stating the fees. When you confirm all details are correct and you pay the full fees (including mandatory exam fee) you will be sent a letter of acceptance and confirmation of course fees paid.

• Evidence that you have sufficient funds to support yourself while studying in Ireland. Academic Year students must have access to at least €3,000 (in addition to your course fees) at first registration.

• Evidence of private medical insurance. (See section at top of page ILEP Information - Work and Study Programmes: Health Insurance for more information)

• A passport valid for at least 6 months after the completion of your course

+ What happens when I arrive in Ireland?

At the airport an immigration officer will check your documents. If they are satisfied that everything is in order, they will stamp your passport and then add a date to the stamp. You must register with immigration authorities before the date on the stamp.

+ Where do I register with immigration authorities?

In Dublin City the registration office is located at: 13-14 Burgh Quay, Dublin 2

You need to call the immigration office on 1800 800 630 to book an appointment for your first registration.

For renewal of immigration permission, you book an appointment online before your visit.

+ What do I need to do at school before I attend my appointment?

You will need to confirm your course schedule, ie. your holiday dates, in the first week of your course (See section at top of page ILEP Information - Work and Study Programme: Holidays and Sick Leave for more information). Please confirm at reception that you have booked your INIS appointment so that the school can inform INIS of your finalised course schedule before you attend your appointment.

+ What happens at the immigration registration office?

When you go to the registration office, an immigration officer will meet you and record your details. If your application is successful, the immigration officer will:

• Put a stamp in your passport to grant you permission to stay in Ireland
• Give you a registration certificate (also called a 'GNIB card') to show that you have been registered

There is a registration fee of €300 (payment by bank giro or credit card)

See this website for information on study visas.

+ How do I find out my level of English?

You can do your placement test in advance of your trip, or on your first day. We will use this to place you in the class which is most appropriate to your level. However, we are aware that the initial assessment does not always accurately reflect your range of communication skills. If you think your class level is too low or too high, come and talk to us. You can also take our free English test here.

+ How many English levels do you have?

We offer English classes from A1 to C1. Contact us to check availability of programmes at your level. Before you arrive, it is a good idea to take our free English test and discuss the specific skills you would like to improve during your course with us. You can contact us here.

+ Do you offer Exam Preparation courses?

Yes, we offer exam preparation for TIE, IELTS, Cambridge exams – First and Advanced, and Business Vantage. You can get more information about our Exam Preparation courses here. If you have a different exam that you want to prepare for, please contact us to discuss your options.

Work and Study programme students see section at top of page ILEP Information - Work and Study Programmes: End of Programme Exam Entry and Recording of Grades.

+ Can you help me to book an exam?

Yes. We can book an external exam for you in Ireland. Please discuss exam bookings with us well in advance to ensure that your exam can be booked before the closing date. Work and Study Programme students see section at top of page ILEP Information - Work and Study Programmes: End of Programme Exam Entry and Recording of Grades.

Exam fees:

Check our price list here: https://babelacademy.ie/course-prices

Trinity College London GESE - Group bookings only, contact us for prices

+ Do you offer Business English courses?

Yes, we offer courses in Business English. You can get more information about our courses here.

+ Do you offer specialised or one-to-one courses for specific purposes?

Yes, we can tailor courses to your needs and interests. If you are looking for one-to-one classes or if you have a group looking for a specialised course, please contact us to discuss your options.

+ Do you have offers for family groups?

Yes, we offer packages for family groups throughout the year. You can choose from these options – we will combine your requirements to create a tailor-made package:

• Teenage language courses (Summer School option)
• Adult language courses
• Social and Cultural Programme
• Airport transfers
• Host Family Accommodation (We can place family members in the same host family or in different host families in the same area)

+ What are the class times?

Morning Programme (15 hours) 09:00-12:20 | Morning Programme (20 hours) 09:00-13:30

Afternoon Programme (15 hours) 13:40-17:00 | Afternoon Programme (20 hours) 12:30-17:00

Classes run from Monday to Friday.

+ What is the school calendar?

We are open Monday to Friday throughout the year excluding (i) public and bank holidays and (ii) 2 weeks in December during the Christmas period.

(i) Public and Bank Holidays in Ireland:

• New Year's day
• First Monday in February
• March 17th
• Good Friday
• Easter Monday
• First Monday in May
• First Monday in June
• First Monday in August
• Last Monday in October
• December 25th & 26th

(ii) Christmas Closure 2022-23: 17/12/2022 - 02/01/2023 | Christmas Closure 2023-24: 16/12/2023 - 01/01/2024 (inclusive)

You can find our school timetable here including holidays.

+ How many students are in a class?

Maximum 15 students per classes

+ When can I start a course?

Most students begin class on a Monday (or Tuesday if the Monday is a public holiday). Email us at info@babelacademy.ie to check availability or confirm your start date.

English for Business, IELTS exam preparation and Cambridge exam preparation courses have limited start dates.

+ Do you provide extra study support during the course?

Yes, we provide online study materials and opportunities for students to ask questions and get advice. Students can request a meeting with the Director of Studies to discuss their needs or talk about their learning plan.

Work and Study students can attend our TIE Exam Preparation Session in advance of their exam so that they are fully prepared.

+ Do you provide regular feedback and assessment for students?

Yes, we assess your English level before you begin your course. During your course, your teacher will give you regular feedback and advice about what you need to improve and how you can develop your language skills. At the end of each week teachers give an assement task to check your learning. For full-time students there is a progress test every six weeks.

+ Will I get a certificate?

Yes, you will receive a certificate of attendance at the end of the course. Important: Students must attend a minimum of 85% of their course to receive a certificate.

+ What qualifications do Babel Academy of English teachers have?

Our teachers have a minimum of a level 7 NFQ, eg. university degree or equivalent, and an ELT recognised teaching qualification, eg. CELT or equivalent.

+ How do I book an English course?

You can send us an email at info@babelacademy.ie for information about booking, or call us +35315477665.

Information required for bookings includes, but is not limited to, Full Name, Sex, Date of Birth, Nationality, Mother Tongue, Passport Number, Email, Phone Number, Address, Emergency Contact, any medical conditions or disabilities, Course Type, Course Start and End Date.

We will confirm your booking after you have paid. All bookings must be confirmed in writing.

+ What happens if I have to cancel my course?

We understand that circumstances may change and you may need to cancel your booking with us after you have paid. See our cancellation and refund policy for full details. If you have any questions about this, please contact us.

+ What are the course prices?

Adult course prices – click here

Group packages – contact us

We offer a variety of different package options. You can include or exclude, for example, accommodation, airport transfer, social and cultural programme activities, additional one-to-one classes, etc. You can also select from our executive one-to-one or small group courses. We are happy to talk to you about all your options before you book. For any other queries about prices please contact us directly.

+ Do you have any afternoon and evening activities?

Yes, we provide a large variety of activities. There is something for everyone. Get more information about our Social and Cultural Programme here.

Email us at info@babelacademy.ie or call us +35315477665 if you would like to talk about your options.

+ How do I get information about other social and cultural events in Dublin and Ireland?

We are always happy to offer information and advice to our students about what’s on in Dublin and the best trips and activities in other parts of Ireland. We know that you will want to have a taste of what the ‘locals’ enjoy, as well as the most interesting tourist sights. Please come and talk with us during your course. Our friendly staff are happy to offer their personal recommendations or help you to find more information about activities or places you are interested in.

+ What type of accommodation do you provide?

We provide a range of accommodation for short and long stay students. We can arrange your stay in a host family or private and shared apartment accommodation. See this page for more information.

+ Where are host families located?

Full time courses take place in Dublin city centre. Our host families are all serviced by regular public transport links to the city centre. Our Summer school host families are all located either within walking distance or with suitable public transport links to the Raheny area where our summer school is based.

+ How much will my accommodation cost?

Contact us at accommodation@babelacademy.ie and we will do our best to find the accommodation that suits your budget.

Check our price list here: https://babelacademy.ie/course-prices

+ How do I book accommodation?

Email info@babelacademy.ie for booking details

+ Can I change my accommodation if I have problems?

Yes, we are here to help. If you have problems with your accommodation, please talk to us immediately. You can ask for Maria, the accommodations manager at reception, email her at accommodation@babelacademy.ie or call the school on +35315477665.

+ Do you provide transport tickets for bus, train and tram?

Yes, we can provide a travel pass for bus, train and tram if requested. You can e-mail us at info@babelacademy.ie for more information.

+ Do you offer airport transfers?

Yes, we can organise transport to and from the airport for arrival and departure. Check our price list here: https://babelacademy.ie/course-prices

Please contact us for more information or to book a transfer with your course.

+ How can I travel from my accommodation to the school?

Our courses for adults and school groups throughout the year are conveniently based in the city centre. If you are staying in host family accommodation, all are located on average 20-30 minutes from the city centre.

We can provide a travel pass for bus and train as part of your package, if requested. Alternatively, you can purchase a travel pass on your arrival.

A travel Pass (also called LEAP card) can be used on public transport in Dublin. Dublin public transport includes Bus, Tram (LUAS) and Rail (DART) services.

Students attending our Summer School will be located in an area with direct transport (train, bus, or within walking distance) to the school.

+ What do I do if I have an emergency?

Our office opening hours are (local Irish time) Monday to Friday 08:30 to 17:00. Please call us on this number if you have any questions or problems: +35315477665.

Babel Academy of English emergency phone number is +353879386269. Please use this if you have an emergency outside of office hours. We kindly ask you to use for emergencies only.

The Police/Fire/Ambulance emergency services in Ireland contact number is 112 or 999.

+ Do you have a Babel Academy of English student handbook?

Yes, we have a student handbook available to all students. Email info@babelacademy.ie to receive a copy.

+ Can you help me to find an internship?

Yes, we provide support for students who are looking for suitable internship opportunities. Please contact us for more information.

+ What happens on my first day?

When you arrive at the school, we will assess your level of English and place you in the most suitable class. We will give you an orientation talk and a Babel Academy of English pack, including general information about your course and staying in Dublin.

+ What do I do if I have a problem with my course, accommodation or any part of my package?

Please come and talk to us immediately. It is extremely important to us that you have the best possible experience. We want to know about any problems so that we can help you to solve them as soon as possible.

+ How do I become an agent?

To become an agent, go to our Become an Agent page, complete the form and submit.

+ What are the benefits of being a partner of Babel Academy of English?

Please visit our agent page for more information or contact us to receive our booking partner manual.